Information reviewed 20 September 2026
What the Reason Points To
The result indicates that the monthly means assessment found financial inflow or information inconsistent with insufficient means.
Review the Exact Month
Look at bank activity and other support for the month named in the decline. Do not use evidence from a different period unless it helps explain the same transaction.
Explain Non-Income Deposits Truthfully
If a deposit was a loan, family assistance, refund or another non-wage amount, explain it accurately and keep evidence that supports the explanation.
Appeal the Decision, Not the System
A useful appeal focuses on the disputed facts for that period instead of sending a generic complaint.
Frequently Asked Questions
Can family money affect the means test?
Financial inflows can affect a monthly assessment, even when the applicant does not consider the money salary.
What evidence can help?
Bank statements and factual information showing the source and nature of disputed deposits can be relevant.
Will deleting a bank account fix the decline?
No. Do not hide or manipulate information; use the appeal process if the decision is wrong.