Information reviewed 20 September 2026
SMS Is Mainly a Notification Channel
Applicants can receive feedback or pay-day information on the mobile number connected to the application. An SMS is not a reason to share an OTP with another person.
Check Suspicious Messages
Be cautious if a message asks you to pay money, send a card PIN, disclose a banking password or click an unfamiliar shortened link.
Keep the Registered SIM Accessible
Changing or losing the application phone number can interrupt important updates and verification messages.
Do Not Rely on Screenshots
Forwarded screenshots can be altered. Confirm important status information using your own application details.
Frequently Asked Questions
Can SASSA send status information by SMS?
Applicants can receive application and payment feedback on the mobile number associated with the application.
Will a real SMS ask for my bank PIN?
No legitimate grant process requires you to send your bank PIN by SMS.
What if I changed my phone number?
Use the recognised number-update process so future messages can reach you.